In the automotive industry, Customer Satisfaction Index (CSI) scores can make or break your reputation. The good news? You can improve your CSI using personalized communication—and CoVideo shows you how. This blog highlights: Why CSI matters now more than ever The role of human connection in the buying process How video messaging improves post-sale experiences and follow-ups If you're in auto sales, F&I, or service—this is for you. Read the article: https://www.covideo.com/resources/blog/improving-your-csi-score/ #CSI #AutoSales #CustomerSatisfaction #DealershipMarketing #CoVideo